The Client Experience

The BBI Difference

Our Executive Team

Our President
Broadband Insights



The Client Experience
BBI engagements change cable history. For example, we led the engineering program management effort to integrate Adelphia and Comcast's cable systems into the Time Warner Cable network. In addition, for Adelphia, we conducted numerous network infrastructure, operations, and product development programs that positioned the company to be purchased by Time Warner Cable and Comcast - during the highly publicized and trying period when Adelphia was in Chapter 11 bankruptcy. The programs we delivered increased Adelphia's value to the point where it became an attractive acquisition candidate for Time Warner and Comcast rather than another communications industry footnote.

Past performance is the best predictor of future success. The past performance of the projects mentioned below illustrate the scope and depth BBI can bring to your project.

Charter Communications Inc. and Adelphia Communications Corporation


Marwan Fawaz, EVP and CTO of Charter Communications, Former CTO of Adelphia

"In 73 days, from concept to implementation, Broadband Insights worked as a partner with me to successfully implement a new HSD platform that literally provided the foundation for a 50 percent growth in our subscriber base, while driving our customer care volume down 30 percent. Their industry knowledge, professionalism, and dedication to a successful implementation, in a very aggressive timeframe, was critical to our success. BBI does not overstaff because they bring in industry veterans who are used to running projects lean. As we completed projects, BBI fluidly transitioned operational roles back to our employees. I look forward to continue working with Lisa and her team in the future."

Time Warner Cable


Senior Time Warner Cable Executive

"The professionals from Broadband Insights did a phenomenal job managing a number of intricate projects. There were lots of moving parts scattered across multiple departments from Los Angeles to New York. We had a number of external technology partners as well. The role your team played went a long way toward keeping us all marching in time."

Time Warner Cable


A Senior Cable Engineering Executive

"BBI did an excellent job with the Adelphia integration project. A project of this magnitude involves not only over-arching strategies, but thousands of details to integrate into the project timeline. When a major deadline changes – the deal closing in our case — the true value of BBI's services was evident. Our project manager represents our interests in multi-regional decisions and strategies and sometimes sensitive situations to motivate others into action for our benefit. As the project progressed, our project manager has increased his involvement, making him even more valuable to me and the transition process."

Adelphia Communications Corporation


Program Management and Testing Manager

"I want you to know how much I have appreciated BBI's dedication and professionalism throughout our almost three years working together."

Time Warner Cable


Divisional Vice President of Engineering

"Thanks for everything BBI has been doing to help our division get its arms around the Adelphia/Comcast transition issues. BBI's assistance to me has been invaluable."